Version 2026-10-20 · Effective October 20, 2026
Last updated: October 20, 2026. Effective: October 20, 2026. Previous versions (October 17, 2026; March 7, 2022) available at padvest.com/legal/privacy-policy/2026-10-17 and padvest.com/legal/privacy-policy/2022-03-07.
When you use Padvest services to find, buy, sell, or exchange an investment property, we know that you are trusting us with your data. We also know we have a responsibility to respect your privacy, and we work hard to do that. This policy explains what information we collect, why we use it, who we share it with, what choices and rights you have, and how we protect it.
We offer a wide range of services that focus on helping our users evaluate real estate investment opportunities and manage their portfolios. We use the information you give us to provide our services and help you find your next real estate investment.
This policy is issued by Padvest Corp., a Delaware corporation (“Padvest,” “we,” “us”), and applies to our websites, applications, and related services (together, the “Services”). It does not apply to third-party websites or services we link to or that you choose to connect to your account, which have their own privacy policies. We carefully evaluate how we use data to make sure that we’re using your information to provide the best services to you. On this page, our goal is to explain everything you need to know about your privacy at Padvest. If you have any questions that we haven’t answered here, you can always contact us at privacy@padvest.com.
When you use our services, we collect a variety of information from and about you and your devices. Some of this information identifies you directly (like an email address) while some of it is associated with you through your account, profile, or device (like the properties you research or your location data).
The kind of data we collect about you depends on how you use Padvest. Even if you don’t have an account with us, we may still collect some data about you, like your email address and phone number, or your IP address, and other device information when you browse our website or use our mobile app.
When you use our services, we often ask you for information about yourself. This usually includes basic things like your name, email address, home address, credit score range, and phone number. We also collect information from you about your investment preferences as part of your “Investor Profile” in order to personalize your searching and reporting processes. We may also use anonymized and aggregate views of this data for offering new or improved features from time to time. Some of these additional features may involve asking you for additional information. If you contribute additional information, we will store that as well.
When you use Padvest’s services to find an investment property, we give you a set of tools to find your next investment. If you tell us what you’re looking for, such as the geographic location and type of property, we save that information so that we can tailor your search results to what you’re looking for. More generally, information you enter into or create with the Services — such as inputs, assumptions, notes, records, and reports you save — is stored in your account.
We also collect your contact and payment details, along with professional information such as brokerage affiliation.
If you contact us, we keep the message and your contact details. If you use a feature that sends information to someone else (for example, sharing or inviting), we collect the contact details and content you provide and use them to deliver what you asked.
Padvest collects information from public sources, such as county and state tax and property records, government agencies, and licensed data providers. Most of this information is about properties, not people. But some information we collect, like the identity of a property’s owner, may relate to individuals.
Padvest may share your personal information with service providers and other third parties who need access to your information to provide operational or other support services, such as payment processors and companies that help us improve our product and service offers and our website and mobile app. These include providers of identity and sign-in, payment processing, financial-account aggregation, cloud hosting, email and notification delivery, address validation and mapping, analytics, error monitoring, and property and market data. We require our service providers to keep your information secure. In addition, unless otherwise disclosed to you, our service providers are not authorized to use or disclose your personal information for their own marketing purposes.
If you sign in using a third-party identity provider, we receive basic profile information from that provider. If you connect a financial account, we receive data as described in Section 2.4.
Along with the information you give us directly, we collect a variety of information automatically as you use Padvest services. Examples of information we collect include the following:
Activity information We collect information about how you use Padvest. This includes things like your property search history, properties you view, purchase activity, what you’ve clicked on and other uses of our features, and the amount of time you spend looking at different parts of our website. When you call or text Padvest, we collect data about your call or text, including the date and time of the call or text, your phone number, and the content of the call or text.
Device information Like other websites and applications, we collect data about the browsers and devices you use to access Padvest. The data we collect includes browser or device model and settings, operating system, unique identifiers, and the version of the mobile app you’re using. We also collect data about how your browsers and devices interact with our services, including IP address, crash reports, system activity, and the date, time, and the URL of the website you visited before Padvest.
Location Information We infer your approximate location (such as country and region) from your IP address. We do not collect precise geolocation.
Cookies, pixel tags, and other tracking technologies We and our partners use various tools to collect data when you visit our website and mobile app, including cookies, pixel tags, and other similar technologies. Cookies are bits of electronic data that can be transferred to your computer or other device to identify your browser. When you use Padvest, we and our partners may use cookies and other tools to gather information about how you view and use our services and content, and to connect your activity with other data we store about you. The use of cookies helps us serve you better by understanding what you’re interested in, tracking trends, measuring the effectiveness of ads, saving your preferences, and storing information you may want to retrieve on a regular basis, such as your favorite properties. You can disable cookies altogether by adjusting the settings on your browser using instructions provided by your browser’s provider (e.g. Google for Google Chrome or Microsoft for Edge or Mozilla for Firefox). However, if you choose to disable some or all cookies, many parts of our services may no longer work. In addition, if you give your email address to us, we may use a scrambled, unreadable form (called a “hashed” version) of your email address to deliver tailored ads to you on Padvest or on other websites, including via Facebook’s Custom Audience Feature or other similar tools. Click here to learn about how you can control the ads you see on Facebook. Section 5 describes the categories of cookies we use and how to control them.
Social networks If you use social media logins (like Google and Facebook) to log in to Padvest, we may access your public social media profile information. You can always limit this sharing using your social media service settings.
Inferences To improve our services and make them more useful to you, we use data about your activity to understand and infer your preferences in investment properties.
If you connect a bank, mortgage, credit, or other financial account, you do so through our data-aggregation provider, Plaid Inc. Plaid collects your login credentials directly — we never see them — and provides us with account, balance, and transaction information, which may include historical transactions and ongoing updates. Plaid’s use of your information is governed by Plaid’s End User Privacy Policy (plaid.com/legal). We use this data only to provide the portfolio features, and you can disconnect an account or delete imported data at any time in the product. If you upload transaction files yourself, we store and process them for the same purpose.
We use your information to provide our services to you. This includes things like returning property search results. We also use your information to improve our existing services and develop new ones. For example, we track how you use our website and mobile app and use that information to troubleshoot issues and adjust things to improve your experience.
We use the contact information you provide us, like your phone number and email address, to communicate with you about our services. This includes things like responding to comments, questions, and requests you send us. It also includes notifying you of service updates and changes, billing and account notices, security alerts, and legal notices. We may also inform you about our services, offers, promotions, news, and other updates we think may be of interest to you.
If you would like to opt out of Padvest’s promotional emails, please follow the unsubscribe link at the bottom of each such email.
Email opt-outs are processed within 10 business days.
Some of our services allow you to provide your phone number to us. If you give us your number, we may call or text you. We will contact you through these methods only in accordance with applicable legal requirements, and you always have the ability to opt out of further calls or texts.
We may still contact you for transactional purposes such as customer service, product information, service notices, billing, and account security even if you have opted out of promotional email.
We may retain your personal data even after you have made certain choices if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us. We also may retain anonymized information after honoring your request(s).
We use the information we collect about you and your activity on our services to personalize the services we offer. This includes things like customized results that match your preferences and prior search criteria.
We also use your data to detect, investigate, and prevent fraudulent transactions and other illegal activities and to protect the rights and property of Padvest, its customers, and others; to comply with law; and to establish, exercise, or defend legal claims.
Occasionally, there may be a reason we’d like to use your information in a way that isn’t described here. If that happens, we’ll let you know so you can decide if you’re comfortable with it.
We use your information, and information from cookies and similar technologies, to measure our marketing and to show ads for Padvest on other websites and services. You can opt out of this as described in Section 5.
We understand that sharing information with third parties is a big responsibility. We’re committed to sharing information only when needed for a legitimate business or legal purpose, and then only with recipients who will protect it.
When you share a report, invite a collaborator, make a report public, follow a link to a third-party partner, or connect a third-party service or AI assistant to your account (Section 6), we disclose the information needed to do what you asked. Those recipients handle it under their own policies.
When Padvest hires a service provider to help operate our business, we may need to give them access to information to provide their service. We allow them to use the information only to perform the service we’ve asked them to perform. We vet our service providers carefully, and Padvest remains responsible for the privacy of your information that is shared with our service providers. The categories of service providers we use are described in Section 2.2.
When Padvest partners with other businesses to offer products and services to you, we may share information with those partners only as needed to provide those products and services and only subject to the terms of this privacy policy.
We may work with third party service providers who help serve ads on our behalf on various online advertising networks. The online ad networks may use your browsing history across participating websites to show you interest-based advertisements on those websites. You may see ads for Padvest on participating websites based on how you browse our website as well as how you browse those websites.
To opt out, use “Your Privacy Choices” at the bottom of any page, enable the Global Privacy Control signal in your browser, or use the industry opt-outs at optout.aboutads.info. Because opt-outs rely on cookies and browser settings, you may need to repeat them on each browser or device. If you opt out, you may still see ads, but they will not be based on your browsing behavior.
When Padvest needs to share data to satisfy a legal or regulatory requirement, including responding to a subpoena or other lawful government request for data, we will share information only as necessary to comply with that requirement. We’ll tell you before sharing your information in these situations unless we’re prohibited from doing so. We may also share information if needed to enforce our legal rights, detect or prevent fraud or security concerns, and protect public safety.
If Padvest is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your information in connection with that transaction.
We may share information that is collected from public sources or that you choose to share publicly (such as public reviews and property facts) with third parties. We may also share aggregated and/or deidentified information that cannot reasonably be used to identify you, and we will not attempt to re-identify it.
Padvest allows certain companies to place tracking technologies like cookies and pixels on our website, which allow those companies to receive information about your activity on Padvest that is associated with your browser or device. The companies may use that data to serve you more relevant ads on our website or other websites. Some state privacy laws treat this kind of disclosure as a “sale” of personal information or as “sharing” for targeted advertising. Padvest does not sell your personal information for money, and does not sell or share your account data, financial data, or the addresses and reports you research. The only “sale” or “sharing” we engage in is the advertising-cookie disclosure described here, limited to identifiers and internet-activity information, and you can opt out at any time as described in Section 5. We do not knowingly sell or share the personal information of anyone under 16.
We use three categories of cookies and similar technologies: strictly necessary (sign-in, payments, security, error reporting, and remembering your choices — always on); analytics (understanding how the Services are used); and advertising (measuring our ads and showing Padvest ads elsewhere — the technologies described in Section 4.6, used on our marketing pages only).
Your choices. Analytics and advertising cookies are on unless you turn them off. “Your Privacy Choices” in the footer of our pages, or in the account menu of the app, lets you change your choices at any time; www.padvest.com/legal/privacy-choices opens the same controls. We honor the Global Privacy Control browser signal as a request to opt out of sale, sharing, and targeted advertising. You can also control cookies in your browser settings, but blocking strictly-necessary cookies will prevent parts of the Services from working. We do not respond to the older “Do Not Track” browser setting, which has no agreed meaning.
Some features may use machine-learning models to categorize transactions or summarize data; your data is not used to train generative-AI models. If your plan allows, you may connect a third-party AI assistant of your choice to your account. When you do, that assistant’s provider receives the data the assistant requests on your behalf and handles it under its own privacy policy; you can end the connection at any time by removing Padvest from your assistant.
If you share a report or make it public, its contents — including any notes you wrote — are visible to anyone with the link. Our public area-research pages describe places using market and government data and are not about individual people.
Wherever you live, you can ask us to: access the personal information we hold about you and receive a copy in a portable format; correct it; delete it; opt out of the sale or sharing of your personal information and of targeted advertising; and stop sending you marketing email. Use your account settings where available, or email privacy@padvest.com. We verify requests by confirming control of the email address associated with your account and may ask for more information for sensitive requests. You may use an authorized agent; we will ask for proof of authorization and may confirm the request with you directly. We respond within 45 days, extendable once by 45 days where permitted, with notice. If we decline a request, you may appeal by replying to our decision, and we will respond within 45 days; if we still decline, we will tell you how to contact your state’s attorney general or privacy regulator. We do not discriminate against you for exercising your rights.
This section supplements the rest of this policy for residents of states with comprehensive privacy laws (including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia). In the past 12 months we have collected the following categories of personal information, from the sources and for the purposes described in Sections 2 and 3: identifiers (such as name, email address, account ID, IP address, and device or cookie identifiers); customer records and commercial information (such as plan and billing history, support history, and the properties, areas, and reports you research and save); financial information you choose to connect or upload, and a self-reported credit score range (sensitive information, used only to provide the features you requested); internet and other network activity (such as pages viewed and features used); approximate geolocation derived from IP address; professional information you provide; and inferences about your investment preferences. We disclose these categories to service providers as described in Section 4. We have shared identifiers and internet-activity information with advertising partners for targeted advertising (Section 4.6); we have not sold personal information for money. We do not use sensitive personal information for purposes other than providing the services you request. We do not offer financial incentives in exchange for personal information, do not disclose personal information to third parties for their own direct-marketing purposes (California Civil Code §1798.83), and do not make decisions with legal or similarly significant effects about you using automated processing. Retention is described in Section 10.
We keep personal information for as long as your account is active and as needed to provide the Services, then delete or de-identify it within a reasonable period after your account is closed, subject to routine backups. We keep billing records for as long as tax and accounting law requires, records of your consent to subscription terms for as long as the automatic-renewal laws require, and other information where needed to comply with legal obligations, resolve disputes, prevent fraud and abuse, or enforce our agreements.
We understand that no matter how we collect your information, we have a responsibility to protect it. We take that responsibility seriously. Our aim is to build security into our products and features to help protect data from unauthorized access, disclosure, alteration, and destruction.
We’re always looking for threats and take reasonable steps to respond to those threats, protecting the information users share with us. Of course, no method of Internet transmission or data storage can provide guaranteed protection to your information. If a security incident affects your personal information, we will notify you and any regulators as required by applicable law.
Padvest is based in the United States and the information we collect is governed primarily by U.S. law. Where we are subject to the privacy laws of other countries, we comply with those requirements. If you access or use our services or provide information to us, your information will be processed and stored in the United States, where you may not have the same rights and protections as you do under your local law.
The Services are for adults. We do not knowingly collect personal information from anyone under 16, and do not sell or share the personal information of anyone under 16. If you believe a child has provided us personal information, email privacy@padvest.com and we will delete it.
Padvest is a U.S. company and the Services are designed for researching and managing real estate in the United States; we do not target the Services to people outside the United States. If you use the Services from elsewhere, your information will be transferred to and processed in the United States. Where the EU or UK General Data Protection Regulation applies, Padvest Corp. is the controller; we process your information to perform our contract with you, for our legitimate interests in operating and securing the Services, with your consent for non-essential cookies and marketing, and to comply with law; you have the rights described in Section 8 and the right to lodge a complaint with your local supervisory authority; and transfers to the United States rely on the EU-U.S. Data Privacy Framework or the European Commission’s standard contractual clauses.
This policy applies to every service of ours offered on our website and mobile app.
Our website, mobile app and services may link to other companies’ websites. Some features may also involve the sharing of your information with third-party websites. These third-party websites may collect information about users on those websites. Padvest doesn’t control those websites, and this privacy policy does not apply to these external websites and third parties.
If you have any questions about this privacy policy, or the privacy practices of Padvest, or want to exercise your rights, you can email us at privacy@padvest.com
We are always reviewing our privacy practices to make sure they comply with this policy. Sometimes, we’ll need to update the policy to reflect changes in our products, technology, and uses of data, and to comply with applicable laws. We will not change the policy in a way that reduces your rights or significantly changes the way we use or share data without telling you ahead of time (at least 30 days before the change takes effect) and giving you a chance to stop using our services if you want.
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